Develop a center for educational excellence and professional development to disseminate best practices to educators by providing access to the latest research-based curriculum, technology, and training.
Provide extraordinary educational opportunities to children with language-based learning disabilities such as dyslexia, dysgraphia, and dyscalculia, utilizing research-based intervention strategies and an arts-based learning environment that is college preparatory in scope and sequence.
Core Values
- Research to Practice
- Fearless Innovation
- Partner for Impact
- Transform the Future of Education
Opportunity
The Client Engagement Specialist is an integral member of the AIM family. This position advances the AIM Institute for Learning and Research mission to ensure all students and teachers have access to evidence-based literacy instruction through leading work across the country to help increase awareness of why reading matters for student success.
TheClient Engagement Specialist is responsible for accelerating growth in revenue of the AIM Pathways products and services through new business development. The ideal candidate will have administrative experience in public education in order to provide a more consultative sales approach to working with the administrative leadership of client organizations. This position provides an exciting opportunity for someone who brings expertise and enthusiasm in building partnerships and wants to contribute to the success of a growing organization. The Client Engagement Specialist will work closely with prospective and current partners in the field, such as state departments of education, district and building leaders, teachers, coaches, and nonprofits, to expand our work. They will provide guidance using literacy expertise and data to support AIM Pathways, the science of reading, and evidence-based instruction. This position will allow a highly motivated person to apply their expertise to impact the course of education across the nation positively. A growth mindset is essential.
Reports to Senior Director of National Client Engagement
*Responsibilities include the following:
Business Development & Growth(approximately 75 to 80%)
- Develop sales leads, promote products and services, respond to inquiries, secure accounts, and assist with onboarding clients to exceed sales goals.
- Customize and conduct platform demonstrations and webinars for AIM Pathways courses and products based upon customer profiles.
- Collaborate with team members to create marketing campaigns and materials.
- Develop and maintain strong customer relationships and assist with client management.
- Research a client’s local context and legislation to provide guidance for Pathways implementation
- Develop a full understanding of all AIM Pathways courses
- Promote AIM Pathways courses, products, and services through a variety of channels, including but not limited to social media, webinars, and conferences.
- Organize and categorize sales lead information into Salesforce. Create strategies and processes for the optimal use of Salesforce.
- Provide regular reports to management on sales metrics, opportunities, and challenges.
- Annual Sales Goals, including, but not limited to Revenue Goals, Client Retention, New Customers, State RFPs, and Partnerships will be determined on a yearly basis with supervisor and serve as annual goal statements.
- Partner with internal departments to ensure clients have a successful launch of AIM Pathways courses.
Communication (approximately10%)
- Submit and deliver Presentations/Proposals for speaking at regional, national, and international conferences dedicated to literacy and related topics. Design and deliver specialized webinars, podcasts, and interviews on the topic of literacy research and implementation.
- Effectively communicate with all necessary AIM Institute internal staff regarding client engagement and problem-solving potential issues.
- Will be responsible for the timely and accurate communication of all meeting notes to AIM Institute Co-CEOs, Senior Leadership, and the client.
- Will promptly inform on any outstanding issues with clients and will actively collaborate to resolve or improve.
Travel(approximately 10% to 15%)
- National travel will occur related to organizational needs, client needs, and for professional learning, as needed. The amount of travel will be monitored to ensure it is appropriate for both the organization and the Senior Director of National Client Engagement. Currently, all travel is dependent on the status of the pandemic and the comfort of AIM Institute staff.
*Other duties as assigned by the Senior Director of National Client Engagement.
