Chief of Staff

National College Attainment Network - Washington D.C., District of Columbia - Full time

ORGANIZATION

National College Attainment Network (NCAN) is a small, collaborative team of experienced professionals who are fully committed to achieving equity for students historically underrepresented in higher education (students from low-income backgrounds, first-generation-to-college students, and/or students of color). Their work environment is fast-paced but family friendly and provides opportunities for team members to use their talents to their fullest extent. As a national membership network, they are continually informed and inspired by the efforts of organizations and systems across the country committed to breaking down barriers for students and supporting them to obtain college degrees and successful careers.

For more information, visit their website here https://www.ncan.org/

OPPORTUNITY

NCAN is positioning itself for growth and hiring its first-ever Chief of Staff to support the CEO, leadership team and DEI vision of the organization. The Chief of Staff will be a key partner in stewarding the short and medium-term strategic priorities of the organization. The Chief of Staff will be primarily responsible for implementing NCAN’s strategic and DEI plans, leading its talent and HR function, and managing a number of leadership team members. This is an exciting opportunity for someone who has led talent and DEI work, enjoys building an inclusive organizational culture, managed people and strategic initiatives,, and believes in closing equity gaps for all students through postsecondary attainment.

The Chief of Staff reports to the Chief Executive Officer, Kim Cook, at NCAN.

RESPONSIBILITIES

The Chief of Staff’s primary responsibilities will be to:

Talent Leadership

  • Work with the CEO and leadership team to set a strategic vision and priorities for all talent work, ensuring the organization has an eye on what it will need in the coming 3-5 years, including an explicit equity lens, and what it will take to get there.
  • Oversee a high-quality HR operation, including development of HR policies and administering HR regulation, and communicates HR work in a supportive way.
  • Ensure talent development efforts are implemented equitably with no difference across race or other forms of identity.

Strategy Development and Implementation

  • Strategic planning: Implement NCAN’s strategic planning process; lead organizational-wide progress monitoring of strategic plan implementation; and establish individual, team, and organizational accountability mechanisms.
  • Annual organizational planning: Set vision for and execute on the annual planning processes aligned with the current strategic plan (org-wide goals and priorities, goal setting for teams and individuals, integration of annual budget, meeting and collaboration structures, annual org-wide calendar of events, etc.); partner closely with senior leadership team to ensure a coherent planning process.
  • Continuous improvement and progress monitoring: Develop organization-wide systems to collect input, analyze data (both qualitative and quantitative), monitor/report on progress to key stakeholders and the broader organization, refine strategic plan based on progress monitoring data, and develop accountability structures to ensure strategic plan implementation.
  • Managing other projects as assigned by the CEO, driving the end-to-end scoping, planning and management of projects to produce high-quality, timely deliverables

DEI and Culture Leadership

  • Direct implementation of DEI strategic plan: Oversee the implementation of a strategic plan for diversity, equity and inclusion. Develop organization-wide systems to collect input, analyze data (both qualitative and quantitative), and monitor/report on progress.
  • Oversee the implementation of the annual staff engagement and DEI strategy and manage any surveys and/or employee input opportunities.
  • Work with the CEO and leadership team, define the employee experience expectations and coach and guide leaders on how to incorporate into their teams.

QUALIFICATIONS

The ideal Chief of Staff candidate will have the following:

  • Commitment to NCAN’s service, mission, and equity journey;
  • Experience designing, developing and supporting organization-wide talent management programs that cover performance management, talent development, coaching, succession planning, data analytics and relationship management;
  • Project management experience and demonstrated ability to implement a strategic plan;
  • High level supervisory experience; must be able to manage multiple direct reports, ensure team meetings are happening, and be the direct leader of creating a positive work environment/staff culture;
  • Ability to center big picture strategy, stepping back when appropriate, and ready to roll up their sleeves as needed;
  • Talent mapping expertise, including but not limited to DEI metric setting and progress monitoring;
  • Fluency with having identity-based conversations across various levels of seniority and identity groups; breadth of DEI knowledge and experience is a must;
  • Adaptive, collaborative, relational, and able to lead through influence;
  • Emotionally intelligent leader who can communicate HR policies and legalities in a direct but supportive manner;
  • A background in higher education/college access is preferred but not required.

COMPENSATION AND BENEFITS

NCAN offers a salary range from $140K to 160K. NCAN offers a robust employee benefits package with generous leave time, health benefits, a matched 401K, and other benefits. This full-time position is based in NCAN’s Washington, D.C., office.* Incumbents in good standing may telework up to three days per week after completion of a 90-day probationary period.

TO APPLY

Please submit a resume online at https://apply.workable.com/j/3E8D115BF2. For additional questions about this position or to speak with someone about your interest, please contact Celena Jenkins at cjenkins@edgllityconsulting.com

NCAN seeks to recruit, develop, and retain staff members reflecting the full spectrum of the students and families our members serve. Diversity, equity, and inclusion among our team are critical to our success and mission. We encourage applications from all interested candidates, including people of color, people from low-income backgrounds, and first-generation college graduates.

NCAN is committed to providing equal opportunity in all areas of employment: recruitment, employment assignment, transfer, promotion, compensation, benefits, and training, as well as employer-sponsored education, social, and recreational programs. It is our policy that all decisions regarding employment are made for sound business reasons and without regard to an individual’s actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, or any other status protected under federal, state, or local law.

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Role

C Level Executive Leadership

Experience Level

Senior Level

National College Attainment Network

NCAN is a small, collaborative team of experienced professionals who are fully committed to achieving equity for students historically underrepresented in higher education (students from low-income backgrounds, first-generation-to-college students, and/or students of color).
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