Case Team Leader

Entangled Solutions - San Francisco, CA - Full time

COMPANY

Entangled Solutions is an innovation and design agency for education. We develop solutions for academic institutions, philanthropic organizations, and private companies. Our services include innovation system creation, strategic planning, new program creation, go-to-market strategies, and partnership building.

Entangled Solutions was founded in 2015 with a mission to guide the education ecosystem through fundamental changes in our society and economy. Our team includes education technology entrepreneurs, former institutional leaders, and education policy experts.

Our main office is located in San Francisco, CA, however, we are starting a team in the NYC area. Feel free to consider one or both locations when applying.

We view the Entangled Case Team Leader (CTL) role as an intermediate step in a career with Entangled.

As a CTL, you will work hand-in-hand with Partners and a team of Consultants and Analysts to develop innovative strategies and solutions for clients to transform the education ecosystem. CTLs get the unique experience of honing the skills for strategy development by learning from experienced Partners who are leaders in higher education, and people/project management by leading a flexible team of Consultants, Analysts, Designers, and Copy Editors.

Case Team Leaders are key players in the success or failure of a project. You’ll be responsible for deliverable design direction/narrative, honing your ability to create compelling narratives and visuals while bringing industry-disruptive ideas to life. You’ll also be responsible for project management, working to keep Analysts, Consultants, Designers, and Copy Editors on time and on budget. Our best CTLs are the ones who add their unique insights, skills, and voices to projects, making it so the projects wouldn’t have been the same without them.

A day in the life of a CTL:

  • 1 hour strategizing with Partners and other team members that may not be on the project team
  • 1-2 hours spent on client calls, managing client relationships
  • 3-4 hours leading research, deliverable design, etc. and collaborating with Consultants
  • 1-2 hours helping with proposal writing, sales calls, etc.

REQUIREMENTS

The Entangled Case Team Leader will have the below skills:

Mastered: Account/Client Management, Solutions Development, Deliverable Design, Design Direction, Forecasting, Data Visualization, Deck Design, Disruptive Innovation Theory

Developing: People Management, Project Execution, Budget Management, Design Thinking, Innovation Frameworks, Presentation, Facilitation/Moderation (workshops and interviews), Persuasive Writing/Communication

Aspirational: Scope Management, Budget Management, Resource Planning, Executive-Level Presenting, Systems/Network Thinking, Content Editing, Project Direction, Storyboarding/Narrative Development, Execution Mindset, Coaching

BENEFITS

Competitive salary.

Performance-based bonus.

Generous health/dental/vision benefits (100% for employees).

Unlimited paid time off.

Entangled Commitment to Diversity

Our company values diversity and believes diverse teams make innovation possible. We work on complex, difficult problems with no linear or clear solutions. We need a diverse team that can bring different perspectives and approaches, and whose experiences reflect the full set of stakeholders we seek to serve. As such, Entangled is an equal opportunity employer. We encourage all qualified applicants from any race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or other characteristics to apply.

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Entangled Solutions

Entangled Solutions is an innovation & design agency for education. We develop solutions for academic institutions, non-profits, and private companies. Our services include innovation system creation, strategic planning, new program creation, go-to-market strategies, and partnership building

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