Case Team Leader

Entangled Solutions - San Francisco, CA - Full time

Entangled Solutions - San Francisco, CA - Full time

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team leader (noun)

1: the engine that powers Entangled Solutions

2: a critical thinker who sees every angle of a project and uses deep industry knowledge and top-tier project management skills to deliver tangible outcomes to a client’s case

We view the Entangled Case Team Leader (CTL) role as an intermediate step in a career with Entangled.

As a CTL, you will work hand-in-hand with Partners and a team of Consultants and Analysts to develop innovative strategies and solutions for clients to transform the education ecosystem. CTLs get the unique experience of honing the skills for strategy development by learning from experienced Partners who are leaders in higher education, and people/project management by managing a flexible team of Consultants, Analysts, Designers, and Copy Editors.

Case Team Leaders are key players in the success or failure of a project. You’ll be responsible for deliverable design direction/narrative, honing the skill of bringing great ideas to life in compelling narratives and visuals. You’ll also be responsible for project management, working to keep analysts, consultants, designers, and copy editors on time and on budget. Our best CTLs are the ones who add their unique insights, skills, and voices to projects, making it so the projects wouldn’t have been the same without them.

A day in the life of a CTL:

  • 1 hour strategizing with Partners and other team members that may not be on the project team
  • 1-2 hours spent on client calls, managing client relationships
  • 3-4 hours leading research, deliverable design, etc. and collaborating with Consultants
  • 1-2 hours helping with proposal writing, sales calls, etc.

The Entangled Case Team Leader will have the below skills:

Mastered: Account/Client Management, Deliverable Design, Design Direction, Forecasting, Managing Meetings, Logistics, Event Planning, Infographic Creation, Slide Design, Disruptive Innovation Theory, Jobs-to-be-Done Analysis

Developing: People Management, Project Execution, Budget Management, Design Direction, Design Thinking, Innovation Frameworks, Presentation, Entangled Project Administration Procedures, Facilitation/Moderation (workshops and interviews), Persuasive Writing/Communication

Aspirational: Scope Management, Budget Management, Resource Planning, Executive-Level Presenting, Systems/Network Thinking, Content Editing, Project Direction, Storyboarding/Narrative Development, Execution Mindset, Coaching, Entangled Sales Process, Entangled Proposal Writing

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

Entangled Solutions

Entangled Solutions is an innovation & design agency for education. We develop solutions for academic institutions, non-profits, and private companies. Our services include innovation system creation, strategic planning, new program creation, go-to-market strategies, and partnership building

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