Business Process Analyst

SchoolMint - Lafayette, Louisiana - Full time

The SchoolMint Professional Services team implements the SchoolMint product as part of large-scale initiatives to streamline K-12 admissions and enrollment across cities and states. We work directly with key stakeholders to map out existing processes and create elegant solutions within SchoolMint to improve those processes. As a liaison between SchoolMint and customers, the Business Analyst will be an expert at understanding customer needs, crafting and communicating solutions, documenting processes and detailed requirements.


  • Ability to conduct customer facing business analysis and scoping workshops to probe and identify current business processes
  • Ability to engage with a large and diverse group of business users to align business goals and objectives
  • Collecting and analyzing business requirements and transferring knowledge to development team
  • Evaluating the data collected through task analysis, business process, surveys and workshops
  • Create detailed business process and design specification documentation
  • Providing suggestions to the development team during the development stage of product to meet the client's business needs
  • Preparing accurate and detailed requirement specifications documents, user interface guides, and functional specification documents
  • Communicating Effectively with external clients and internal teams to deliver products functional requirements like screen, interface, and GUI designs
  • Designing and executing the test scripts and test scenarios
  • Coordinating with the groups of business units who test, validate, evaluate new applications and functions, and determine issues in services and software.
  • Ability to learn and configure Schoolmint products to meet business need


  • Must have at least 3+years of experience in an Business Analyst role
  • Education industry (K-12) experience preferred
  • Bachelor's Degree in related field
  • Conceptual Understanding of the software development lifecycle
  • Must be self-motivated and managed
  • Advanced skills in Google Suite, MsWord, Visio, and Excel
  • Ability to learn new programs quickly and pull/create/synthesize data out of these programs
  • Solid mathematical aptitude and effective project management skills
  • Ability to analyze and document complex business processes
  • Ability to think analytically and should be a problem solver
  • Ability to gather and interpret relevant data and information

Even Better:

  • PMP Certification
  • Experience in a startup environment
  • Passion for education and/or edtech experience


  • Medical, Dental, and Vision Insurance
  • Employee Paid Life Insurance, Short Term & Long Term Disability
  • PTO (15 days), Sick Days (5 days), Birthday Floating Holiday, Floating Holiday, Volunteer Day, and Company Observed Holidays
  • 401k (with a 90-day waiting period)
  • Commuter Benefits and FSA
  • Educational Assistance Program
  • Conferences and Meet-ups

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Customer Implementation / Customer Success

Experience Level

Mid Level


We build tools that make educators more efficient. That put the student experience first. That are supported by an experienced team. And that build a brighter future for our nation's schools.

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