Business Intelligence Analyst

Success Academy Charter Schools - New York, NY - Full time

Success Academy Charter Schools - New York, NY - Full time

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We are New York City's top-performing and fastest-growing charter school network, and we are fundamentally reshaping public education. To ensure long-lasting change and a school model that will prepare current and future generations of children from all backgrounds with the subject mastery and skills to succeed in college and life, we have reconceived every aspect of school design, from elementary to high school. We now need a results-driven Business Intelligence Analyst to join our Ed Institute team responsible for network-wide trainings.

Reporting to the Director of Blended Learning, the Business Intelligence Analyst will be responsible for gathering large datasets related to in-person and digital professional development records, looking for trends of our adult learners to help develop a picture of the impact of our blended learning strategy, where improvements can be made to drive scholar outcomes.

Key responsibilities include: 

-Support project management for the phased testing, onboarding, implementation and launch of a learning record store (LRS) that will provide analytics on all learning records across the organization, and is a significant strategic endeavor;

-Evaluate weekly usage statistics from the new external site hosting our K-4 Literacy curriculum, via customer experience management software, flagging trends and proposing website enhancements, informed by the data;

-Leverage Google Analytics to track user statistics on the Ed Institute internal digital resource and curriculum library, and establish a rhythm of reporting those statistics, until the more sophisticated solution of an LRS is implemented;

-Collect, analyze and report on participant learning data ranging from dashboards that capture progress towards mastery as it relates to speech intelligence analytics, to feedback surveys collected from in-person training programming;

-Discover and learn about the various roles that exist across the organization, and ultimately work towards building specialist knowledge of particular roles and/or departments;

-Establish and maintain productive relationships with school and network-based teams, particularly the Technology Department, and learning software vendors.

The ideal candidate for this position must have a Bachelor's degree in accounting, statistics, data/computer/information science or similar, as well as a high level of professionalism and organization. 

The ideal candidate must also demonstrate competency in the following areas:

-Learning Analytics. Demonstrated familiarity with generating and reporting learning analytics, LMS / LRS platforms, SCORM / xAPI tracking. 

-Learning Event Data Management and Analysis. Must be able to analyze the data and articulate what data trends mean. Demonstrated experience with creation of evaluation tools, data analysis and reporting is preferred.

-Technical Skills: Must have experience using complex computer programs to mine data sources and look for trends.

-Time Management: Ability to efficiently meet deadlines working on large projects involving multiple data streams and deliverables.

-Passion for Learning. Proactively seeks development and external feedback to improve self and work products, and shares lessons-learned with colleagues.

-Problem Solving and Decision Making. Proactively identifies and assesses problems based on data trends, and utilizes available resources to implement and communicate efficient solutions, assess outcomes, and make necessary adjustments.

-Relationship Management. Employs a variety of interpersonal tools to build and maintain positive working relationships with diverse stakeholders and achieve desired results.

-Systems Innovation. Evaluates systems continuously, seeks improvement, and shares innovations with the Network to strengthen overall organizational processes.

-Flexibility and Adaptability. Views unknown situations with a critical lens, and welcomes frequent change and ambiguity.

-Dedication to Mission. Committed to improving public education and supporting our schools.

To join our team, please visit the following link and upload a cover letter and resume that outlines your candidacy:

Your cover letter should explain in detail your qualifications for the position. Resumes without cover letters will not be reviewed.

Success Academy Charter Schools is an equal opportunity employer and actively encourages applications from people of all backgrounds. Compensation is competitive and commensurate with experience. Success Academy offers a full benefits program and opportunities for professional growth.

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Data Analysis

Experience Level

Mid Level

Success Academy Charter Schools

At Success Academy, we are redefining what’s possible in public education. Our schools rank in the top 1% in math and top 3% in English Language Arts among all New York State schools, while serving children with an overall poverty rate of 77%.

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