Business Analyst

XAP Corporation - Multiple Locations or Remote - Full time

Business Analyst

Location: Remote work in U.S. or Canada

Your Opportunity

We believe in every student’s potential to succeed and strive to make a difference in their lives— and we are looking to add a team member who is motivated by this mission.

We are actively developing and executing on the product roadmap for our core product: a career and college planning system used by hundreds of thousands of students across the United States. We are looking for a talented, curious, and thoughtful Business Analyst who wants to join a vibrant, fun, collaborative team working hard to improve lives and address important societal challenges. The right person will have the opportunity to be a leader on our team and develop skills in a modern technology company. Grow your career with us! Flexible hours, innovative products, fun co-workers, in start-up-like environment – but with an installed base of customers and an established market.

A pioneer in education technology since 1988, XAP provides state-level sponsors, school districts, individual schools, colleges, and workforce centers with online tools for students and adults to explore careers, and discover, plan for, and apply to colleges and universities. Today, XAP’s products are used by thousands of K-12 and postsecondary institutions and adult agencies in the United States.

What You’ll Be Doing:

As a Business Analyst, you will collaborate with software engineers, education specialists, product managers, and researchers to define innovative, user-friendly educational software. Your creative problem solving, educational insights, and commitment to bettering education for all, will help make personalized career and education planning a reality for students.

You’ll identify and document solutions that maximize value for both XAP’s clients and the organization. You’ll support the design and development of software solutions by gathering business and functional requirements, proposing software solutions, assessing alternatives, and determining the impact of these solutions to the existing software systems and business processes. You will work closely with stakeholders, subject matter experts, and project managers to make sure both business requirements and functional specifications are consistent and concise, while managing scope. You will work closely across various teams and play an integral role in forming and shaping an understanding of how XAP’s SaaS can meet client and market needs within the education industry’s K-20 space.

It’s your job to ensure the solution provides value to the customer and stays in line with the vision for the product. This role leverages your knowledge of the product, the business, and the industry.

Who You Are

  • An optimistic problem-solver.
  • A champion for the customer and user.
  • One who can use curiosity as a guide to better understand products and business.
  • A highly collaborative professional who can thrive with self-managed discipline.
  • A great communicator and storyteller for technical and non-technical audiences.
  • Able to turn ideas into actionable steps.
  • One who can see, understand, and share the big picture but also sweat over the details.
  • A believer in collaborative creativity to help the entire education sector move forward, despite its complexity.
  • Adept at managing transitions and adjusting to changing situations.
  • A graduate from a recognized college or university, preferably with a bachelor’s degree in information technology, instructional design, computer science, or business administration.

What You Know and Can Do

As our ideal candidate, you have experience in many of the following areas:

  • 5 or more years experience working as a Business Analyst or Product Owner preferably for a K-20 Edtech company
  • Writing user stories (strong written and oral communication skills)
  • Interviewing subject matter experts, customers
  • Kanban implementation of Agile software development
  • Working with development teams to solve complex technical challenges and hurdles
  • Version control tools and processes
  • SaaS product characteristics and business models
  • Review test cases and providing feedback to Quality Assurance
  • Conduct system demonstrations and training to launch new product features/enhancements

We will be delighted if you have knowledge and experience in one or more of these areas:

User analytics


Knowledge of Artificial Intelligence


  • 508 compliance, PCI compliance, COPPA, and FERPA regulations


Research shows that women and members of underrepresented groups only apply to jobs if they meet all the qualifications. However, successful hires rarely meet 100% of the qualifications. XAP encourages you to defy statistics and apply. We look forward to receiving your application.

Apply for this job

Apply for this job


Culver City, California
Kelowna, BC, CA
Vancouver, British Columbia, CA


Product Management

Experience Level

Mid Level

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