Business Analyst

XAP Corporation - Multiple Locations or Remote - Full time

Job Title: Business Analyst

Department: Product Management

FLSA Status: Exempt

Location: Offices in Culver City, CA and Kelowna, BC. Remote work in U.S. or Canada

Your Opportunity

At XAP Corporation, we believe in every student’s potential to succeed and we strive to make a difference in their lives. We are looking to add a team member who is motivated by this mission.

We are actively developing and executing on the product roadmap for our core product: a career and college planning system used by hundreds of thousands of students across the continent. We are looking for a talented, curious, and thoughtful Business Analyst who wants to join a vibrant, fun, collaborative team working hard to improve lives and address important societal challenges. The right person will have the opportunity to be a leader on our team and develop skills in a modern technology company. Grow your career with us! Flexible hours, innovative products, fun co-workers, in a start-up-like environment – but with an installed base of customers, an established market, and stable financial statements!

A pioneer in education technology since 1988, XAP provides state-level sponsors, school districts, individual schools, colleges, and workforce centers with online tools for students and adults to explore careers, and discover, plan for, and apply to colleges and universities. Today, XAP’s products are used by thousands of K-12 and postsecondary institutions and adult agencies in the United States and Canada.

What You Will Be Doing

As a Business Analyst, you will collaborate with software engineers, education specialists, product managers, and researchers to define innovative, user-friendly educational software. Your creative problem solving, educational insights, and commitment to bettering education for all, will help make personalized career and education planning a reality for students.

You will identify and document solutions that maximize value for both XAP’s clients and the organization. You will support the design and development of software solutions by gathering business and functional requirements, proposing software solutions, assessing alternatives, and determining the impact of these solutions to the existing software systems and business processes. You will work closely with project managers to make sure both business requirements and functional specifications are consistent and concise, and that scope is appropriate. You will work closely across various teams and play an integral role in forming and shaping an understanding of how XAP’s SaaS can meet client and market needs within the education industry’s K-20 space.

Who You Are

  • An optimistic problem-solver
  • A champion for the customer and user
  • One who can use curiosity as a guide to better understand products and business
  • A highly collaborative professional who can thrive with self-managed discipline
  • A great communicator and story-teller for technical and non-technical audiences
  • Able to turn ideas into actionable steps
  • One who can see, understand, and share the big picture but also sweat over the details
  • A believer in collaborative creativity to help the entire education sector move forward; despite its complexity
  • Adept at managing transitions and adjusting to changing situations
  • A graduate from a recognized college or university, preferably with a bachelor’s degree in information technology, instructional design, computer science, or business administration

What You Know and Can Do

As our ideal candidate, you have experience in many of the following areas:

  • 5 or more years experience working as a Business Analyst
  • Translate technical requirements for a non-technical audience
  • Kanban implementation of Agile software development
  • Working experience in K-20 EdTech
  • Relational databases
  • Solving complex technical challenges and hurdles
  • Version control tools and processes
  • SaaS product characteristics and business models
  • Review test cases and providing feedback to Quality Assurance team
  • Conduct system demonstrations and reviews to launch new product features/enhancements

We will be delighted if you have knowledge and experience in one or more of these areas:

  • Core educational systems interoperability
  • User analytics and/or marketing analytics
  • Machine learning, predictive modeling, natural language processing
  • SQL
  • 508 compliance, PCI compliance, COPPA, and FERPA regulations


Research shows that women and members of underrepresented groups only apply to jobs if they meet all the qualifications. However, successful hires rarely meet 100% of the qualifications. XAP encourages you to defy statistics and apply. We look forward to receiving your application.

XAP Corporation



Apply for this job

Apply for this job


Culver City, California
Kelowna, British Columbia, CA


Product Management

Experience Level

Mid Level

XAP Corporation

A pioneer in EdTech, XAP provides state-level sponsors, districts and schools with online tools for students and adults to explore careers, and discover, plan for, and apply to colleges and universities. Thousands of K-12 and postsecondary institutions in the U.S. and Canada use XAP's systems.
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