Billing Specialist (San Mateo, CA)

IXL Learning - San Mateo, California - Full time

IXL Learning, a leading edtech company with products used by 12 million students worldwide, is seeking a Billing Specialist to support invoicing and AR collections for our subsidiary, Rosetta Stone. The ideal candidate for this position is exceedingly well-organized, sociable, and independent. The ability to work in a fast-paced environment with high efficiency and accuracy is crucial.

WHAT YOU’LL BE DOING

  • Issue customer invoices using Salesforce and Oracle accounting systems
  • Apply check or wire payments in the Oracle accounting system
  • Process credit card payments received from customers
  • Process customer refunds through check, wire payment, or credit cards
  • Perform collections duties for sales to business and consumers
  • Provide customer support by responding to inquiries via e-mail and phone
  • Investigate and resolve accounting issues related to billing and collection
  • Assist in monthly revenue reconciliation and bank reconciliations
  • Assist in financial audit and request from other departments
  • Perform other related duties as assigned

WHAT WE’RE LOOKING FOR

  • Bachelor Degree in Accounting, Finance or related field
  • 2 years of accounting experience or related experience
  • Experience with Oracle E-Business Suite is preferred
  • Experience with Salesforce is preferred
  • Experience with NetSuite a plus
  • Bilingual is a plus (Spanish is highly preferred)
  • Detail-oriented and exceptionally organized
  • Strong written and oral communication skills
  • Energetic, mature, positive person who thrives on working in a team environment
  • Ability to multi-task and work in a fast-paced environment with little supervision
  • Maintain confidentiality in all aspects of employee and company information
  • Proficient with Gmail, Microsoft Office, and Windows OS

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.

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Role

Finance

Experience Level

Mid Level

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