Benefits Manager (San Mateo, CA)

IXL Learning - San Mateo, California - Full time

IXL Learning, a leading edtech company with products used by 13 million students worldwide, is seeking an experienced full-time Human Resources Benefits Specialist to grow with us as our 1100+ person company continues to expand.

This position is responsible for implementing the company’s global benefit and pension strategies in coordination with senior HR and company leadership and with support from IXL’s brokers. They will manage the broker relationships and activities and administer all health and welfare programs for global employee populations currently US, Canada, UK, Germany, and China. In addition, this position will lead all leave and accommodation administration activities including understanding statutory requirements globally, and relaying those requirements to employees, managers, and HR partners.

This is a full time position in our San Mateo, CA office with a hybrid work schedule.


  • Work with benefit brokers in the US, Canada and UK to design and implement health and welfare plans that meet IXL’s strategy. Coordinate the US benefit renewal process with senior HR, company leadership, and benefit brokers annually
  • Administer US 401(k) and other country retirement plans in coordination with plan administrators in US, UK and Canada. Design and deliver employee presentations and digital resources that communicate retirement/pension plans to the employee population
  • As the health and welfare expert, create communication plans and resources that effectively communicate benefits programs including plan options, policy features, annual open enrollment, and other requirements across employee populations
  • Lead the annual US open enrollment project, in coordination with the broker, HCM team, and HR partners
  • Ensure accuracy of all benefits enrollments in the HR system (Workday) and work with vendors to confirm accurate eligibility and enrollment information is transmitted
  • Ensure employee benefits records and processes are in compliance with all required laws, regulations and internal policies
  • Manage workers compensation program including coordinating claims initiation with employees and insurer
  • Process and administer all leave-of-absence requests and disability paperwork: medical, personal, disability and FMLA
  • Interpret FMLA and ADA implications as they relate to leaves of absences/disabilities
  • Assist employees with more complex benefit questions, such as claims issues
  • Respond to 401(k) inquiries from employees relating to enrollments, plan changes and contribution amounts
  • Champion wellness programs with support of other members of the HR team


  • BA/BS
  • 5+ years of global benefits, leave, workers compensation, and retirement plan administration experience for companies with 750+ employees
  • Demonstrated success of independently managing health and welfare plans, life and disability insurance plans, flexible spending accounts, and retirement plans in North America and Europe; experience in Asia a plus
  • Expert knowledge of US statutory requirements in benefits, leaves and accommodations including COBRA, HIPAA, ERISA, and IRS rules
  • Working knowledge of Canada, UK, Germany, and/or Australia statutory requirements for benefits, leaves, and accommodations.
  • Ability to work with sensitive and confidential data with a demonstrated practice of maintaining employee confidentiality, HIPAA and other global data privacy compliance requirements
  • Ability to manage projects autonomously to completion, including working through and with junior HR team members
  • Experience tracking benefit elections and monthly reconciliation within HCM; knowledge of Workday HCM is strongly preferred
  • Experience scaling health and welfare services and teams to support a fast growing company a plus
  • Strong organizational and analytical skills; great attention to detail
  • Excellent verbal and written communication skills with a customer service focus
  • Proficiency in Google Suite, Microsoft Office Suite, and HRIS

At IXL, we value diversity in age, race, ethnicity, gender, sexual orientation, physical and mental ability, political and religious beliefs, and life experience, and we are proud to promote a work environment where everyone, from any background, can do their best work. IXL Learning is an Equal Opportunity Employer.


IXL Learning is a leading educational technology company on a big mission: creating innovative learning experiences that help all learners reach their full potential. IXL's comprehensive curriculum and insightful analytics help more than 850,000 teachers deliver personalized instruction, and empower over 13 million students to achieve new learning milestones every day.

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Hr / Recruiting

Experience Level

Mid Level

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