Back-to-School Order Associate (Temporary Assignment, Anticipated Dates May through September)

TCI - Remote - Full time

The Job:

The Order Associate will embrace TCI’s values of innovation, collaboration, productivity, life-long learning, and community. If you are a teacher looking to leave the classroom but want to stay in education, read on!

These values will be demonstrated through:

  • Assisting returning customers with their purchasing decisions by providing information on their past purchases.
  • Providing samples and quotes for customers to help them with their district purchasing process.
  • Quality checking orders that have been entered to ensure quality throughout the order and provisioning process.
  • Collaborating with the team to resolve order-related issues.
  • Assisting new and returning customers with resolving their online access-related issues.
  • Working with remote teams and vendors across the US to achieve time-sensitive goals to support districts, schools, and teachers throughout the busy back-to-school season.

This temporary position offers:

  • An opportunity to learn about and work with world-class business systems including Netsuite, Salesforce, and Domo.
  • An exceptional experience working at an innovative EdTech company, building skills that you’ll be able to draw on throughout your career.
  • A potential career pathway to TCI’s Inside Sales team.

Salary Range ($20.00-27.50/hour)

For this position, TCI is hiring in the following states only: AL, CA, FL, IL, KS, KY, MI, OH, PA, SC, TX, VA, and WA.

Requirements: What You Should Know or Need to Apply:

  • MUST have continuous availability from July through mid-September
  • Good verbal and written communication skills
  • Great eye for detail
  • Excel at multitasking and managing priorities
  • BA or equivalent required
  • Classroom teaching experience a plus

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Role

Operations

Experience Level

Mid Level

TCI

TCI delivers innovative content to more than 50,000 K-12 schools across the nation via our award-winning SaaS products. As an established EdTech provider, we make a difference in the lives of thousands of teachers and students through our Bring Learning Alive! and Bring Science Alive! programs.
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