Digital Content and Outreach Manager, Students at the Center Hub

Jobs for the Future - Boston, MA - Full time


The Students at the Center Hub Team is looking for a Digital Content and Outreach manager to think outside the box to explore how to best leverage technology to advance the Students at the Center Project's outreach and presence in person and online.

The Digital Content and Outreach Manager will be part of JFF’s Students at the Center initiative, a cutting-edge effort that crosses education research, practice, and policy. The Initiative’s goal is to strengthen the ability of practitioners and policymakers to engage each student in acquiring the skills, knowledge, and expertise needed for success in college, career, and citizenship. The Students at the Center Hub is a web-based source of information, ideas, materials, and connections focused on supporting educators and advocates for student-centered learning. The Hub team designs, develops, and maintains the site to support The Nellie Mae Education Foundation’s Public Understanding and Demand Initiative as well as other efforts to embed student-centered learning in schools, districts, and states – particularly in the New England region.

The Digital Content and Outreach Manager will play a vital role in all aspects of the Hub, including overseeing and managing the maintenance and expansion of several central features including the Interactive Map, videos, toolkits, and the social media portal. The Program Manager will also play a key role in communications strategy development and implementation. The position requires the ability to participate in and support meetings with partners, grantees, and public officials; write digital content, as well as memos; and effectively support and advance program deliverables as a member of a program team. This role will spend approximately 10-15% of his/her time contributing to other areas of the overall Students at the Center initiative.


The principal duties and responsibilities of the position include, but are not limited to:

  • Digital Content Curation and Management
    • Manage existing website features using WordPress content management system
    • Spearhead design, development, and execution of new website features, including pages on education policy
    • Work with internal Students at the Center team, consultants, and foundation partners to update and curate website content
    • Coordinate new content curation and creation, including field testing materials (tools, resources, video, etc.)
    • Build out of the Hub, including the youth, family, and policy sections
    • Technical assistance for Hub users
  • Social Media & Communications
    • Support, and occasionally manage, community outreach, influence and engagement
    • Plan, curate and create content to sustain community growth and user-engagement with digital marketing vendor
    • Ability to work across multiple platforms including Facebook, Twitter, Instagram, & Pinterest
    • Interest in testing new platforms for engagement
  • Community Outreach & Engagement
    • Represent the Students at the Center Hub at relevant conferences, institutes, and events
    • Speak with familiarity and ease about the Students at the Center Hub, and Students at the Center Initiative with potential users and partners
  • General Project Management
    • Coordinate with vendors and consultants, including scheduling meetings, co-creating scopes of work, and managing contract processes
    • Support the planning and implementation of Students at the Center Hub deliverables
    • Schedule and develop agendas for internal and external Students at the Center Hub Working Group meetings
    • Collect platform analytics and qualitative feedback analyses; develop and implement strategy to respond to findings
    • Participate as a team member on additional programs across the Students at the Center initiative, as needed.


  • Bachelor’s or Master’s degree
  • Minimum of 3 years’ experience in a related field; experience in education preferred
  • Knowledge of student-centered learning or the current landscape of educational reform and a commitment to prioritizing equity in the outcomes our schools and other learning environments achieve
  • Strong research and writing skills, including experience generating content for online consumption, reports and proposals
  • Ability to work both independently and collaboratively on multiple projects and tasks
  • Experience taking initiative and sharing ideas, with high comfort level with iterative processes/receiving feedback
  • Strong knowledge management, synthesis, and analysis skills, with evidence of how those skills have been applied
  • Evidence of success in supporting program and grant management
  • Strong digital and social media literacy and skills, including experience using content management systems, basic HTML, and Web publishing tools
  • Ability to communicate ideas clearly and concisely in writing to a public audience
  • Ability to be part of a complex, highly collaborative team that calls for creativity, flexibility, attention to detail, fast pace, and a sense of humor.
  • Willingness to travel up to 20%


Commensurate with experience. Excellent benefits.

Jobs for the Future is an Equal Opportunity Employer and is committed to diversity in its workforce: diverse candidates, persons with disabilities and veterans are encouraged to apply.

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Experience Level

3 to 5 years

Jobs for the Future

Jobs for the Future is a national nonprofit that works to ensure educational and economic opportunity for all. We develop innovative career pathways, educational resources, and public policies that increase college readiness and career success, and build a more highly skilled workforce. With over 30 years of experience, JFF is the national leader in bridging education and work to increase mobility and strengthen our economy.

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