Associate Product Manager

Position: Associate Product Manager

Location: Remote

ABOUT PowerMyLearning

PowerMyLearning is a nonprofit that advances educational equity and accelerates student success. Our programs promote culturally relevant teaching practices, foster social-emotional learning, and accelerate learning. We offer school- and district-level packages that include professional development for teachers and capacity-building workshops for families. We also offer an award-winning education technology innovation, Family Playlists®. What sets us apart from other organizations is our focus on activating the power of collaboration between students, teachers, and families. Now more than ever, our collective efforts to accelerate learning must address the needs of the whole child and include families so we can reverse the systematic denial of educational opportunity based on race, class, language, and learning differences.

POSITION DESCRIPTION

The Associate Product Manager is a full-time role that serves as part of PowerMyLearning's Product Team and reports to the Managing Director of Product. The person in this position will be responsible for helping the team to refine its product roadmap and implementation to improve the experience of Family Playlists for teachers, families, and students.

KEY RESPONSIBILITIES

• Help the team make data-driven product decisions by running reports in Kissmetrics and FullStory, writing requirements for collecting data in Kissmetrics and PowerBI, and synthesizing data to turn into actionable insights
• Manage user research: identify opportunities to do discovery research, collect user feedback, conduct user testing and interviews, and communicate results of user research in collaboration with UX/UI Designer to uncover unmet user needs or improve existing functionality
• Help ideate technically feasible product and implementation solutions to address user needs and improve key product metrics – and develop and execute a plan to validate ideas to prioritize enhancements to add to the product roadmap
• Support Senior Business Analyst in writing requirements to enable software development teams to implement product enhancements
• Escalate bugs reported by end-users in Jira and help with QA troubleshooting and testing as needed
• Clearly communicate about newly released features and product changes to members of other teams, including Programs, Marketing, and Sales, and to end-users
• Help create outreach and support materials to help teachers, families, and students successfully use Family Playlists
• Provide support to users by running Family Playlist Educator Launch trainings, hosting product training webinars, and managing the helpdesk
• Collaborate with the Sales team to monitor implementation success for individual schools and teachers
• Build and share knowledge of best practices in edtech
• Maintain a spirit of shared ownership, cooperation, and accountability through all phases of product development: conception through release and post-release.

CANDIDATE QUALIFICATIONS

Required

• Passion for PowerMyLearning's mission and values
• 1-3 years of experience working in a product management role or building a product in another role
• Prior experience working directly with students, teachers, or families
• Strong analytical-reasoning and problem-solving skills, with proven success applying them independently
• Ability to think strategically about how to prioritize product and implementation changes to drive improvement on key product metrics
• Ability to communicate clearly to a wide-ranging group of stakeholders
• Ability to scope down product ideas into MVPs and/or validate ideas through hypothesis-driven experimentation
• Strong project management skills

Preferred

• Experience as a K-5 classroom teacher
• Experience in edtech
• Familiarity with product experimentation techniques, such as A/B testing
• Experience with Jira and proficiency in Excel

OUR VALUES AND HIRING PHILOSOPHY

PowerMyLearning strives to embody our core values: Strengthen Relationships, Embrace Learning, Advance Equity, and Embody Humility.

We are committed to building a diverse and inclusive organization in which we give voice to, and meet the needs of, the teachers, families, and students we serve. PowerMyLearning encourages applications from individuals of all backgrounds, especially people of color and members of other historically marginalized groups.

PowerMyLearning is committed to providing equal employment opportunities and does not discriminate on any basis prohibited by applicable law.

We encourage applications from people with unusual career paths and diverse experiences. Even if you haven't had a similar role before, we welcome you to apply!

COMPENSATION

Compensation for this role would be $70,000 annually.

TO APPLY

Qualified candidates can apply by visiting https://powermylearning.applicantpro.com/jobs/. You will need to submit a resume and cover letter. You can optionally provide a link to a portfolio if you have one.

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.https://www.applicantpro.com/j/2378792-165602