Associate, Partnership Management Operations

The Achievement Network - Boston, Massachusetts - Full time

Associate, Partnership Management Operations

Location: Flexible within the United States; some travel required

Position is available: Immediately

WHO WE ARE

Every student deserves opportunities in life, and every educator committed to providing those opportunities deserves support. Those beliefs drive us to work alongside schools to support great teaching so that we can work towards guaranteeing that all students are receiving high quality instruction. We partner with over 900 schools - both district and charter - in underserved communities around the country, thus impacting more than 330,000 students. Third-party evaluations confirm that when schools have the right basic conditions in place and partner with ANet, they achieve 6-8 months of additional learning over a two-year period compared to schools not partnering with ANet.

At ANet we are committed to living out our core values, both across our organization and with our partner schools. We acknowledge that systemic inequities impact student access to opportunities and that in order to ensure educational equity for all students, we must center on the experiences of those from marginalized communities to guide our work. We work to deepen our understanding of how race, class, power and privilege influence the education system as well as influence our own perspectives. To do so, we provide ongoing learning opportunities through org-wide professional development, affinity groups, working groups, and resource sharing.

Individuals who join ANet have the opportunity to be part of a dynamic, values driven, and team-oriented organization that is committed to having impact in schools by investing in each other and learning together. We were named as The NonProfit Times Best Nonprofits to Work For and work tirelessly to foster a working environment where the unique perspectives, backgrounds, and identities of our staff members are valued.

THE OPPORTUNITY

The Partnership Operations Team will connect the operations experience across multiple ANet teams - such as Sales, Finance, and Program Operations - to ensure that each school ANet partners with has a successful and consistent experience. As an Associate on this team, you will contribute to the success of our school partners by coordinating across teams, providing operational support to Partner Managers within a specific portfolio of school partners, and ensuring actionable data is available regarding partner experience. By maintaining strong operations behind the scenes, you will set partner-facing staff members up for success and will ensure that partners maintain a deep understanding of the value of ANet's services. Reporting to the Manager, Partnership Management Operations, you will work collaboratively with other members of the Partnership Operations Team as well as others across ANet.

WHAT YOU'LL DO

Provide operational support that ensures strong coordination across ANet's matrix

Alongside the Partner Managers, collaborate with the Program and Schools & Systems teams to ensure streamlined implementation planning, programmatic execution, communication, and training strategies for specific partners with the end goal of more curated experiences

Alongside the Partner Managers, work with the national Sales Operations and Finance Teams to put together service reports, understand compliance needs and procurement demands, and other needs for identified and prioritized partners

Support a data-driven team culture for the Partnership Management Team through strong data management and analysis

Create and maintain data systems that allow for efficient collection, vetting and use of data for multiple audiences

Package and elevate critical headlines from performance indicators for quarterly meetings to help our teams track towards their goals

Follow through on project management of partner surveys and associated data, with a lens for what partner managers will want or need to know

Work with internal teams to support partner renewals by ensuring the quality and accuracy of Salesforce data and progress monitoring contract renewals

Play a key support role in the Partnership Management Team's external events

Execute on project plans and logistics associated with partner engagement events

Support associated event planning activities include managing invitations and RSVPs, preparing presentation materials, setting up event space, collecting feedback from attendees, and more

Coordinate and communicate with internal teams on alignment of logistics, communication, and workstreams

WHO YOU ARE AND WHAT YOU BRING

In order to be successful in this role, candidates must demonstrate the following:

You have managed multiple complex projects in the past and are skilled in managing a multitude of tasks, actions, and people simultaneously

You are a collaborative team player and your positive customer service attitude makes you excel at communicating and managing projects with diverse internal and external stakeholders

You are your happiest and most successful in entrepreneurial, collaborative, and fast-paced environments

You get excited about supporting others to do their best work and consistently go above and beyond in meeting the needs of your team and external partners

You sweat the small stuff and bring exceptional attention to detail to everything you do

You are experienced at digging into data with an analytical eye to pull out meaningful headlines

You are comfortable with learning new technology platforms at an accelerated pace and provide support to others as they adjust to the learning curve

You have a passionate commitment to and a sense of urgency for the support of schools, along with a belief that all students can achieve at high levels

You are motivated by working in an environment where we live out our core values daily. You are eager to examine personal archetypes and biases while discussing topics related to race, class, and privilege which relate to ANet's Advance Equity and People Matter values, and our work towards becoming an anti-racist organization.

Ideal candidates may also demonstrate the following preferred qualifications:

You have prior experience working in an operations or administrative support role within the K12 education sector and/or within a nonprofit organization

You have prior experience with tools that support customer relationship management (i.e. Salesforce), events management (i.e. cVent) and/or data visualization (i.e. Tableau)

WHAT WE OFFER

ANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; generous paid time-off including: vacation, 10 paid holidays with paid days off between the Christmas and New Year's holidays, a paid floating holiday, paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.

HOW TO APPLY

We are now accepting applications for this position, which will be reviewed on a rolling basis. To apply, please click on the blue Apply button. You will then be prompted to complete a brief application and upload a resume and thoughtful cover letter in which you outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position.

ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.

Applicants must be currently authorized to work in the United States on a full-time basis.

Apply Here: https://www.click2apply.net/6cdfbjjrcdc4sjrq

PI122029497

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Role

Customer Implementation / Customer Success

Experience Level

Mid Level

The Achievement Network

ANet is a nonprofit dedicated to the idea that every child deserves an excellent education and the opportunities it provides.

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