Associate of Communications and External Relations

The Primary School - East Palo Alto, California - Full time


The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age. We recognize the entrenched racism that exists within our public systems and the unjust impact this has had on families of color. Our aim is that children and families most impacted by systemic poverty and racism receive the multidisciplinary support they deserve to be well, learn, and thrive.

Long-term, we hope to create a game-changing school model that can be replicated across the country. As we continue to learn and grow, we plan to share what we’ve learned and pursue policy and systems change on a local, state, and national level. We are proud to receive funding from the Chan Zuckerberg Initiative, a major national philanthropy.

Our approach has three defining characteristics:

  • We start early. We start working with children as young as 8 months and provide full-time school starting at age three to reach them at a critical stage in development.
  • We partner with parents. We believe that when parents thrive, children thrive, so we support the wellness and growth of parents alongside the growth of their children.
  • We integrate services. Our unique model unites health care and education, building a multi-disciplinary team and holistic system of care around a child’s full needs.

In 2016, we opened our flagship school in East Palo Alto, California, with our first class of four year olds. We have grown to serve over 300 children and their families through a birth to three program, parent wellness program, full-day preschool, and elementary school, which will grow through eighth grade. In 2021, we opened our second site in the East Bay of Northern California.


We are continuing to grow our East Palo Alto site and are excited to launch 4th grade for our 2021-2022 school year. In our school we currently serve ~300 students from preschool through fourth grade. Beyond school, core components of our model include partnering closely with parents throughout their child’s development and supporting parent wellness; coordinating early screening and developmental support; and working with existing health care providers in the community to coordinate care for children.


We’re looking for someone who loves communications and is eager to learn and grow their career in nonprofit communications and external relations.

The Associate of Communications and External Relations will report to the VP of External Relations on the Central Office team, based in East Palo Alto. This new role will support communications and external relations priorities, and will work collaboratively with team members at the East Palo Alto and Hayward program sites and the Central Office to tell our brand’s story and build our relationships with donors, partners, community members and friends of The Primary School. The Associate will be responsible for managing The Primary School’s Customer Relationship Management (CRM) platform, producing key communications materials for external audiences, and managing external brand channels (social media, website, and email), and supporting development, partner, and thought leader communications.

If you would describe yourself as a creative, detail-oriented “doer” who likes working on a range of projects for external audiences, we’d love for you to apply!


  • Develop and maintain key communications materials, including web content, presentations, blog posts and print collateral, email newsletters, and messaging for external audiences
  • Manage and develop content for all social media platforms (Facebook, Instagram, LinkedIn)
  • Provide support with writing, design projects, and brand collateral development
  • Work closely with East Palo Alto and Hayward school teams to capture and tell stories about students, staff, and parents, which could include taking photos/videos, interviewing staff/students/parents, and writing case studies
  • Track external visitors’ site visits; prepare materials and support visits as needed
  • Oversee creating and updating contact records in Salesforce, adding contacts to mailing lists, pulling reports for newsletter distribution, and other CRM support as needed
  • Produce communications and collateral for donors and prospects as needed and provide support for virtual and in-person donor events
  • Support program and site leaders in East Palo Alto and Hayward with local communications needs
  • Partner with the talent team to produce communications and collateral for prospective employees
  • Partner with the design, learning and dissemination team to produce communications and collateral for prospective partners
  • Provide additional support to the Development, Communications and External Relations team as needed


  • Excellent written communication skills with past experience drafting correspondence, blogs/articles, meeting briefings, and/or reports
  • Strong project and process management skills and the ability to balance multiple priorities
  • Experience with branded social media channels
  • Experience making updates to websites, using platforms like Squarespace, Wordpress, or Wix
  • Superior attention to detail
  • Excellent time management and organizational skills
  • Self-motivated and excited to learn
  • Ability to collaborate effectively with colleagues at all levels of the organization
  • Ability to learn new areas of knowledge quickly and thoroughly
  • Genuine interest in nonprofit communications and philanthropy
  • Belief in the mission of The Primary School and that all children and families are capable of extraordinary things

A plus if:

  • Work experience in communications, development, or marketing, preferably at a nonprofit
  • Familiarity with education or health landscapes
  • Interest in learning about Development/Philanthropy
  • Experience with Salesforce
  • Experience with Squarespace
  • Experience using Adobe Creative Suite or other design/editing tools
  • Familiarity with East Palo Alto and/or Hayward communities
  • Bilingual in Spanish


The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk, hear, and communicate with both adults and children. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is frequently required to stand, walk, sit, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is moderate to high.


Compensation is commensurate with qualifications and experience, plus excellent health benefits, 401k retirement plan, flexible spending account (FSA), dependent care FSA, and generous paid time off, including a competitive paid parental leave benefit. Annual salary range begins at $62,400.


The Primary School values diversity; people of all backgrounds are encouraged to apply. Please complete the following application and submit your most recent resume. These short-answer questions are designed to replace a cover letter, so take your time with them and copy in your answers from a separate document. If you feel that the questions do not accurately capture what you have to offer The Primary School, you are also welcome to attach a cover letter. Applications are being reviewed on a rolling basis so we encourage you to submit yours soon. We look forward to reading your application!

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Experience Level

Mid Level

The Primary School

The Primary School is creating a new school model that brings together all of the adults in a child’s life, including parents, educators, and medical and mental health providers, starting from a very early age.
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