Associate Director, Impact

KQED - San Francisco, California - Full time

Position Summary:

KQED empowers and recognizes educators and learners to find and evaluate the knowledge they need to make informed decisions, engage in civic dialogue, create and share their own stories, and thrive in our media-rich world. Our products and services focus on amplifying youth voice and building effective civic communication skills through media created by, for, and with youth. We provide professional learning training and resources for educators to build their capacity to read, write, share and teach with media. Committed to equity and access, all of our educational services are available for free and designed to inform, inspire and involve a diversity of learners.

The Associate Director, Impact, holds a leadership role on the KQED Education team and a central voice in refining our strategic direction through identifying and measuring desired impacts. They are responsible for identifying, tracking, documenting, and communicating KQED Education’s impact on learning. They lead the development and implementation of our research and evaluation strategy. Reporting to the Executive Director of Education, this role will manage the department’s research and evaluation efforts across school-based and community education programs. This role gives support to and builds capacity in all areas of the KQED’s educational services - program, production, outreach, distribution, partnerships, fundraising, and marketing - to strengthen our ability to meet our exceed our desired outcomes. The Associate Director, Impact will also serve as an external representative of KQED to the larger educational technology/media, youth development, media literacy and learning science communities.

This position understands the power of thoughtful data collection and analysis and applies that knowledge as a key contributor to our internal and external systems change. They will ensure that data is routinely collected and reviewed by management and staff to ensure program implementation meets quality, fidelity and accountability standards and is grounded in robust research relevant to KQED’s work. This position requires an individual with deep practical experience and the capacity to infuse and sustain a data- and evidence-based culture of learning and continuous improvement.

Essential Responsibilities

A. Inquiry for Improvement

  1. Leads and manages both the research and evaluation functions and practices related to measuring KQED’s educational impact on students and teachers for KQED’s internal learning
  2. Aggregates and oversees the regular reporting of department metrics from a variety of sources to help education staff increase reach, engagement and impact and to keep senior leadership, board members and external partners informed
  3. Develops and implements internal formative and summative evaluation tools and processes such as logic model updates, survey development, focus groups, observation protocols, etc.
  4. Synthesizes and disseminates research, articles, and resources in the field to KQED staff on focus areas that are relevant to KQED Education, such as: digital media and learning, media literacy and impact, professional learning, youth civic engagement, STEM learning (formal and informal), arts education, environmental education and education technology -- to situate our work in a broader field and to influence program and staff development

B. Documenting and Deepening Impact

  1. Leads and manages the research and evaluation functions and practices related to measuring KQED’s evaluation questions, theory of change and logic models to measure and document our impact on students and teachers.
  2. Effectively collaborates with staff and external evaluators and communicates, in writing and orally, evaluation findings and reports to a variety of stakeholders in storytelling formats such as white papers and reports to funders.
  3. Utilizes evaluation findings and recommendations to build a case for systems change in education and in the public media network.

C. Organizational Management

  1. Convenes and engages Research Advisory Board for informing the research foundations of our work and the development of research-practice partnerships.
  2. Provides thought partnership as part of Education leadership team on strategy development and alignment, program focus, product design, marketing strategy and tactics and fundraising.
  3. Provides evaluation technical assistance to colleagues to ensure that staff are able to access and utilize key impact tracking tools and reports.
  4. Represents KQED internally and externally.
  5. Hires, trains, develops and supervises and evaluates learning and evaluation staff, interns and/or volunteers.
  6. Other duties as assigned.

Required Knowledge and Skills

You are:

  • Results-oriented. You have a successful track record and at least five-seven years of experience building an organizational culture of routinely using data to improve programs, products, performance and outcomes.
  • A skilled communicator. You are a critical colleague who builds trust and can initiate conversations that help people improve their work for stronger outcomes. You love translating research and evaluation information into plain English and can write effectively and communicate data meaningfully for a variety of audiences. You are energized by presenting and facilitating.
  • A strategic and systems thinker. You observe, you consider, you recommend, you put strategy into action and guide your colleagues to do the same.
  • A social science professional. You possess fluency with research and evaluation practices in learning sciences, media impact, ed tech, youth development. You hold a track record of professional collaboration in the research community. You are comfortable with large qualitative and quantitative data sets.
  • Highly-organized. You possess facility with both project and data management. You thrive on surfacing best practices.
  • Always learning. You are driven by curiosity and committed to learning and continuous improvement. You inspire your colleagues to do the same.
  • Creative. You like to design, communicate visually, and work with creative professionals.
  • Committed to access and equity. You are versed in principles of diversity, equity and inclusion and apply them to your work and your working relationships. You have prior experience evaluating learning outcomes among youth from underserved communities and English learners. You hold deep knowledge of the public education field.
  • Proficient in office technology. Skilled in database management systems, project management tools, statistical analysis programs, online survey tools, Microsoft Office Suite.
  • Accomplished. You hold a Master’s degree or higher in a related field. You have presented to your peers. You have published articles, studies, white papers, and various other reports.
  • Committed to strengthening public media. You are comfortable abiding by KQED’s Code of Ethics.

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Role

Research

Experience Level

Mid Level

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