Admissions Manager

Springboard - San Francisco, CA - Full time


The role

Come join us as our first Admissions Manager! You’ll join a fun, dynamic learning culture that works on something meaningful. This is a full-time role in the heart of San Francisco’s vibrant startup scene.

You’ll use your combination of sales and people skills to ensure that prospective Springboard students have a superb pre-enrollment experience, thereby generating more revenue for the company. You'll have the unique opportunity to support students from around the world, helping them understand our courses and make better educational choices. You'll also shape the admissions program for our Data Science Career Track — and all our future career tracks — and work alongside our Student Advising team to ensure smooth transitions into enrollment.

Your typical day may include:

  • Designing/evaluating and implementing tools/systems/processes (e.g., CRMs, email/chat services, workflows) that will help improve our admissions processes and scale your ability to support a growing volume of prospective students.
  • Supporting prospective students in their decision-making via email, chat and advising phone calls.
  • Overseeing the Admissions Process for our Data Science and future Career Tracks, including managing enrollments, reviewing applications, and supporting applicants.
  • Planning and hosting live online info-sessions for prospective students to learn about Springboard.
  • Creating a better user experience for prospective applicants.
  • Maintaining a knowledge base / FAQ for prospective students.

This job might be for you if:

  • You are excited about improving and scaling all aspects of a process. You understand funnels and are comfortable moving prospects through them.
  • You enjoy working with systems as well as with the humans they serve.
  • You are an excellent communicator (written and verbal) and a confident presenter.
  • You are great at advising people and helping them think through decisions.
  • You aim to adapt and evolve your role and responsibilities over time.
  • You are excited to collaborate with talented people to help build a one-of-a-kind educational institution.

Bonus points if:

  • You have 1-2 years’ experience in admissions, sales, or support.
  • You have experience using CRMs, such as Hubspot.

Benefits:

  • Fully covered medical, dental and vision plans
  • Flexible work hours and vacation policy
  • An annual stipend for learning (anything, from Japanese to photography)
  • Team Outings. We love to go out to the best microbreweries, mini putting, and music gigs in town
  • Team lunches twice a week, free snacks, coffee and beer

Apply directly for this opening at the URL below.

https://springboardeducation.recruiterbox.com/jobs/fk0mxtm

Apply Now

Experience Level

1 to 5 years

Springboard

The new economy needs a new approach to education. Education is no longer a one-time investment at the beginning of one's career, it's a lifelong pursuit. At Springboard, we offer an educational experience that empower our students to thrive in this new world order.

We believe that each of us is unique, so are our learning needs. The ideal learning experience should be designed to fit our life’s pace, with support from advisors and mentors who understand us. We believe that education should prepare us for the real world, and that working on meaningful projects under the guidance of industry experts is one of the best ways to get there.

We know that learning is hard work, and we are here to support you at every step -- our students’ success is our first priority. We have an amazing community of students, mentors and alumni. Join us!

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