Account Manager (Outside)

Scientific Learning, Corp. - Multiple Locations or Remote - Full time

Position Description:

The Field Account Manager is a highly motivated individual who is passionate about transforming education and achieving outstanding results, consistently. The qualified candidate is solution oriented, has personal drive & enthusiasm, solid work ethic, integrity, customer focus, and is team oriented. He/She brings energy, process orientation, and resourcefulness, and is accustomed to achieving aggressive goals & results with their team. He/She works well across all functional teams, and demonstrates the leadership and communication skills required in a fast-paced environment.

The Field Account Manager is responsible for selling the company’s products to school districts in a specific geographic area and achieving monthly, quarterly, and annual targets. This success is achieved by utilizing the company’s prescribed sales process, productivity tools, product messaging and pricing models.

The Field Account Manager is accountable for the renewal business of the assigned territory for both subscription licenses and annual support renewals.

This is a regular full-time, exempt position. The Field Account Manager reports directly to the VP of K-12 Sales or the Regional Sales Manager and is located strategically within a particular geographical territory at a home office location.The Field Account Manager has no supervisory responsibilities.

Responsibilities:

  • Sell products and services by developing relationships with school district superintendents, assistant superintendents, Title I / Curriculum / Technology Directors, school principals, etc. across assigned accounts in territory.
  • Deliver high quality product presentations, varying in length from an “elevator pitch” to more detailed, hands-on demonstrations that focus on key product features, differentiated research and competitive positioning.
  • Work with marketing and Account Development Specialists to both develop and to follow up on qualified sales leads with a sense of urgency.
  • Develop a deep understanding of state and school district education priorities, funding sources, decision making processes, technology infrastructure, and policies (including vendor legal requirements, product evaluation committees, etc.).
  • Represent the overall company message, identify customer needs, and match product capabilities to needs. Propose and refine solutions based upon iterative conversations with customers regarding their education goals, technology infrastructure, budget, and implementation priorities and timeline. Manage every aspect of the customers’ evaluation and purchase process to ensure target close dates are achieved.
  • Maintain a sales pipeline of at least 3X quota for the current quarter and year. Actively work opportunities for all Scientific Learning products concurrently (Fast ForWord and Reading Assistant).
  • Develop coordinated strategies with the Strategic Account Specialist and Customer Success Managers as a team to ensure a high rate of renewals in assigned accounts, expansions, and new business across territory.
  • Forecast all sales opportunities accurately by adhering to guidelines and keeping all information such as account notes and productivity metrics up-to-date every week using the Salesforce CRM.
  • Thoughtfully manage company resources by adhering to T&E guidelines / budget and by submitting and reporting all expenses semi-monthly.

Other duties as assigned

Qualifications:

K-12 Educational sales experience and school district relationships preferred.

Four-year college degree required (public school teaching experience a plus).

Proven track record of consultative sales experience with complex, multiple buyer accounts; selling technology products to schools or state and local governments preferred.

Must be technology and Internet proficient

Must be able to work in a team environment.

Results-oriented, detail-oriented and quality focused. Strong written communication and excellent presentation and interpersonal skills.

Ability to quickly grasp, and communicate technical and scientific concepts.

Demonstrated problem-solving capabilities and driven personality that pushes for action while making others on the team better.

Passion for improving education and making a positive difference for all learners.

Competencies:

Customer Oriented:This job demands a positive and constructive view of working with others.There will be a high percentage of time spent in listening to, understanding and successfully working with a wide range of people from diverse backgrounds to achieve “win-win” outcomes.

Communication:The ability to express ideas effectively.Organizes and delivers information persuasively and appropriately.Listens actively.Has the ability to be assertive without being overly aggressive.Utilizes all channels of communication effectively.

Teamwork:Knows, supports, and assists teammates in their work and deliverables.Acknowledges and celebrates the achievements of teammates.Praises the team and its achievements to others.Helps remove barriers to team productivity and success.Ensures joint ownership of goal setting, commitments, and accomplishments.Involves everyone on the team.Always works to develop relationships with teammates built on trust, unity, commitment, accountability, and attention to team results.

Planning & Organizing:The ability to plan and organize tasks, goals, and work responsibilities to achieve strong positive outcomes. Sets clear, specific, realistic, attainable and measurable goals and priorities.Has and maintains a positive attitude about self, company, marketplace, goals and priorities and the ability to achieve far beyond those goals.

Scientific Learning’s Core Values:

Respect:We demonstrate our respect for each other, our customers and our shareholders through our courteous and professional conduct.We value and strive for diversity in people and ideas.

Continuous Improvement:We strive for continuous improvement in ourselves, our products and services, our operations, the experience we offer customers and the value we provide to our shareholders.We aim to maintain and improve Scientific Learning as a great place to work.

Integrity:We conduct ourselves in an ethical and honest manner by dealing fairly and openly with each other, our customer, and our shareholders.

Profitability:We conduct ourselves in a manner that contributes to the profitability of our business. Profitability allows us to invest in the future of our business to the shared benefits of our employees, customers, and shareholders.

Physical Demands and Work Environment:

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee must be able to remain in a stationary position for long periods of time, and move from one location to another including travel via automobile or airplane.This position requires frequent communication with customer and coworkers and must be able to communicate effectively both orally and written in person and via phone/computer and maintain the ability to view information on a computer monitor.May occasionally move items weighing up to 20 pounds especially during travel.

The work environment is typically indoors with occasional outdoor during travel and is usually quiet to moderate noise.

Scientific Learning is an equal opportunity employer valuing diversity in people and ideas.

Apply for this job

Apply for this job

Locations

Hartford, Connecticut
Boston, Massachusetts
Remote

Role

Sales

Experience Level

Mid Level

Share this job

Find your

Dream job in edtech

EdSurge Connect Beta matches talented educators, technologists, and business leaders with amazing edtech companies.

Get Matched

Get our email newsletterSign me up
Keep up to date with our email newsletterSign me up