Account Manager

Kami - Remote - Full time

About Kami

Kami is not only an award-winning education startup based in Auckland, New Zealand, but a thriving organization filled to the brim with talented, creative, and passionate people! It’s hard not to love what you do when our leading digital classroom platform offers meaningful solutions to over 40 million users worldwide, empowering students and supporting teachers!

We need diligent, energetic Account Managers to achieve our vision for a better way of learning for teachers, students and to maximise the benefits for their organization - in USA and globally.

You’ll be joining at a pretty magical time. Kami’s user base is growing by the day. With over 90 team members based across Auckland, the USA, South Africa, and Brazil, we couldn’t be more proud of the accomplishments and milestones we’ve achieved to date. Now, this is your chance to join our team and become an integral member of Kami’s growth, all while shaping your own future and having fun doing it!

As it's a remote role, persistence, resilience, and self-discipline are a requirement for success. At Kami, successful account managers find advancement, personal fulfillment and are well rewarded.

A day in the life of an AM at Kami...

  • Interact with customers around the world via email, zoom, social media, and chat.
  • Develop your accounts, helping the customer to grow usage across their institution
  • Manage the subscription renewal process and find creative solutions to overcome any objections, issues or barriers, and develop opportunities for expansion
  • Become a trusted resource for your accounts, their trusted gateway to Kami
  • Provide feedback to Kami leadership team to drive continuous process improvement, automation of repetitive tasks, and the customer experience
  • Consistently meet agreed targets for subscription renewal and expansion
  • You have...
  • Experience working in a high-energy, fast-growing startup environment
  • Passion for educating customers and helping them solve problems and achieve their goals
  • A helpful, consultative approach and ability to influence and to control a conversation
  • The communication skills to clearly explain the benefits of a solution
  • You ask great questions to uncover problems faced by your customer’s organization.
  • A self-starter with a track record of success
  • A track record as a valuable team player
  • Why Kami?

    What you get out of it

    ● Working for a people-first employer that is on an inspiring mission to build the future of education while changing the lives of millions

    ● Excellent benefits

    ● Flexible working approach that is truly flexible to your needs

    ● Learning and development opportunities and the chance to grow and shape your future with Kami

    ● A diverse and challenging role

    ● The satisfaction of knowing you’re not only helping modern-day superheroes aka teachers, but also helping them shape the minds of future generations all across the globe

    Kami is an equal opportunity workplace, and we would like to hear from all qualified applicants. If you have a disability or any special needs that we might need to accommodate, please let us know.

    If this sounds like your dream role then apply now and let's chat!

    Apply for this job

    Apply for this job

    Role

    Sales

    Experience Level

    Mid Level

    Kami

    It’s hard not to love what you do when you work for Kami. Our leading digital classroom platform offers meaningful solutions to over 33 million users worldwide, empowering students and supporting teachers!
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