Managing Director, Information Technology

The Achievement Network - Boston, MA - Part time


Location: Boston, MA

Position is available: Immediately

THE OPPORTUNITY

The Managing Director, Information Technology is responsible for ANet’s IT infrastructure, systems, data, and cloud-based services. This person will lead the team responsible for providing excellent service to the rest of organization while also providing a set of services that leverages technology to empower ANet’s employees and protect its data. The position will span strategic initiatives including building out a Content Management System, helping the organization improve its Information Security practices, and managing the Help Desk and ensuring consistent levels of service of all base operations.

The Managing Director, Information Technology will manage 3 team members and division of labor and structure will be designed by this person, but will include Information Security and Help Desk. The position will report to the Chief Technology Officer.

WHAT YOU’LL DO

Responsibilities include, but are not limited to:

  • Set the vision, strategy and prioritization for IT initiatives while building and leading a high-performing team
  • Define and manage the Help Desk process, ensuring employees receive the IT help they need, supporting laptops, cell phones, office printers, wireless networks, email, storage, and other critical business applications like Salesforce and Tableau
  • In collaboration with Engineering and Product Management, define how our IT systems can accelerate our impact and help execute our theory of action
  • Create a strategy for staff training, ensuring staff have basic understanding of IT tools as well as continually learn how technology can be used to improve their job functions and productivity
  • Oversee Information Security, disaster recovery, and business continuity
  • Manage networking, storage, hardware, printing, and backup
  • Oversee email, basic collaboration tools, and teleconferencing (UberConference, WebEx, Hangouts)
  • Manage our cloud-based services such as CloudLock, iBackup, Aerohive, RingCentral
  • Oversee Salesforce administration
  • Obsess over great service while supporting ANet staff members in Boston and across its remote offices
  • Manage cross-team coordination and communicate IT-related issues, updates and accomplishments to the organization
  • Oversee budgeting and procurement while making strategic decisions for allocating resources
  • Seek out strategic technology partnerships to leverage products to improve quality of service to the organization and/or to improve data security

WHO YOU ARE AND WHAT YOU BRING

In order to be successful in this role, ideal candidates will demonstrate the following:

  • At least 10 years of experience in Information Technology with 5 or more years of leading and managing teams
  • Domain expert in some combination of: networking, data security, Salesforce, Help Desk management, collaboration tools
  • Outstanding staff management skills with a track record of developing others and building great teams
  • Ability to easily interface within both business and technology teams (e.g. “speaks both languages”)
  • Demonstrated experience in defining processes and policies that lead to consistent, sustainable, and high-quality service
  • Exceptional communication skills, both written and verbal, and the ability to communicate IT-related issues to a diverse range of stakeholders
  • Demonstrated strategic thinking and professional judgment regarding resource tradeoffs
  • Excellent project management skills and the ability to move projects forward within a matrix organization
  • Alignment with ANet’s Core Values and passion for achieving educational equity in America
  • Bachelor’s Degree in Information Technology, Information Technology, Computer Science, or related field

WHO WE ARE

Achievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that’s grounded in standards, informed by data, and built on the successful practices of educators around the country.

Founded in 2005, ANet now serves over 700 schools educating over 230,000 students in California, Colorado, Connecticut, District of Columbia, Illinois, Louisiana, Massachusetts, Michigan, New Jersey, New York, Ohio, and Tennessee. Our support has consistently helped our partner schools—both district or charter—achieve breakthrough results for their students. ANet has received multiple awards and recognitions, including a prestigious Investing In Innovation (i3) grant from the federal government in 2010, New Schools Venture Fund’s “Organization of the Year” in 2011, and The NonProfit Time’s “Best Nonprofits to Work For” in 2015 and 2016.

ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.

WHAT WE OFFER

ANet offers highly competitive compensation based on prior experience and qualifications as well as comprehensive benefits in order to best support our people. Benefits we offer include: health, dental and vision insurance where ANet pays 80% of the cost of these benefits for employees and their families/domestic partner; 3 weeks of vacation (4 weeks after two years with ANet); 10 paid holidays with paid days off between the Christmas and New Year’s holidays; a paid floating holiday; paid sick & personal days; paid parental leave; retirement plan options; commuter benefits; tuition reimbursement; flexible spending accounts; short and long-term disability coverage; and basic life and personal accident insurance.

HOW TO APPLY

We are accepting applications for this position immediately. To apply, please visit our Job Board (https://achievementma.tedk12.com/hire/index.aspx) and click the “Apply” button associated with this role. You will then be prompted to create an application and upload a resume and thoughtful cover letter. In your cover letter, please outline why you are interested in working for ANet and how your skills and experience meet the qualifications of the position. Applications will be reviewed on a rolling and urgent basis.

ANet is committed to maximizing the diversity of our organization. We are an equal opportunity employer and encourage individuals of all ethnic and racial backgrounds and gender identities to apply to our positions.

Apply Now

Experience Level

6 to 10 years

The Achievement Network

Achievement Network (ANet) is a nonprofit dedicated to educational equity. We help schools boost student learning with great teaching that’s grounded in standards, informed by data, and built on the successful practices of educators around the country.

Founded in 2005, ANet now serves over 700 schools educating over 230,000 students in California, Colorado, Connecticut, District of Columbia, Illinois, Louisiana, Massachusetts, Michigan, New Jersey, New York, Ohio, and Tennessee. Our support has consistently helped our partner schools—both district or charter—achieve breakthrough results for their students. ANet has received multiple awards and recognitions, including a prestigious Investing In Innovation (i3) grant from the federal government in 2010, New Schools Venture Fund’s “Organization of the Year” in 2011, and The NonProfit Time’s “Best Nonprofits to Work For” in 2015 and 2016.

ANet is a dynamic, values driven, team-oriented organization that is committed to the growth and development of all staff members. Individuals who join ANet have the opportunity to join an exceptional team of colleagues committed to helping schools drive excellent teaching and learning by investing in each other and learning together.

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