Our customer success and support team is the primary source of expertise and thought leadership for schools and districts across the country as they redesign critical processes and build operational capacity for their organizations.
You will build and lead a team that helps K-12 schools and districts accomplish what they never thought possible. Define our vision for customer success and support by creating and refining key processes for onboarding, training, and professional services. Represent an innovative new brand and work closely with our sales, product, and marketing teams to develop strategies that achieve business goals and ensure success for all users.
Own key metrics for your team
The strategies you develop will ensure that we deliver the highest quality customer experience, not only from within the customer success and support team, but from every function within Chalk Schools.
Key responsibilities include:
6 or more years
At Chalk Schools, we are committed to freeing school administrators to run their districts at their best. By bringing their mission critical processes online, districts across the country are moving away from the inefficiency and unreliability of paper with our platform. In other words, we’ve developed the first of its kind School OS.
Our diverse team comes from a variety of backgrounds but we all share a deep passion for K-12 education and bringing technology to traditionally underserved communities. Our innovative forms and workflow platform transforms the school back office and is being rapidly adopted by K-12 administrators and leaders across the country. We help schools hire the best teachers faster, manage bus routes for students with special needs, handle hundreds of chair requests during graduation season and ensure that permission slips return without requiring teachers to track down every last sheet of paper.
EdSurge Connect Beta matches talented educators, technologists, and business leaders with amazing edtech companies.