Business Systems Analyst and Special Projects

Summit Public Schools - Redwood City, CA - Full time

Position Summary:

Summit’s Tech Team is hiring! We are looking for a team oriented Business Systems Analyst for Summit Public Schools. The role requires strong communications, excellent collaboration skills, exceptional process and documentation skills. The successful candidate will be able to translate business logic, processes, and mapping to Salesforce. The candidate will also work on special projects. This position reports directly to the Chief Technology Officer with a dotted line to the Director of Technology and works both onsite and remotely.

About Summit’s Technology Team: We are a dynamic team that is leading the way in transforming how tech is done at schools. We enable a tech-based learning environment and a dedicated 1-1 student-laptop ratio in our schools--our schools were recently featured on Fast Company’s 2015 list of “Most Innovative Companies in Education.” We are more than just a customer support organization, we seek to truly add value to our schools through strategic projects and continually expanding our skillsets. We value high quality work, efficiency, and work-life balance.

Duties and responsibilities:

  • Engages, gathers and synthesizes new business processes from salesforce stakeholders
  • Identify other teams salesforce business needs and create partner engagement
  • Participates in current consulting engagement and collaboration
  • Executes approved business logic and transforms into salesforce requirements
  • Creates and schedules training for new processes and salesforce enhancements for stakeholders
  • Provides expert level assistance to all salesforce users
  • Identifies business logic gaps and provides identifiable solutions
  • Works closely with salesforce administrator and project managers
  • Recommends technical applications to improve usability of salesforce
  • Gathers feedback on effectiveness of salesforce use
  • Creates, established processes and documents change management requests
  • Works on other special projects


  • Bachelor’s degree required, master’s preferred
  • 3-5 years of relevant experience
  • Salesforce experience is a plus
  • Consulting experience is a plus
  • Project management
  • Strong critical and analytical thinking skills
  • Effective communicator
  • Strong business logic and process design
  • Strong research skills and willingness to deeply understand data privacy and policy
  • Experience training others
  • Ability to interpret and translate user business process and logic
  • Very strong written and verbal communications
  • Highly detail and process oriented
  • Able to to work both independently and collaboratively
  • Able to represent Summit Public Schools in a variety of professional environments
  • Has a driver’s license and is able to travel to Summit’s schools throughout the Bay Area

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Experience Level

Any experience level

Summit Public Schools

Summit Public Schools, a leading charter management organization serving Silicon Valley’s diverse communities, operates five high schools and two middle schools enrolling approximately 2,000 students. In addition, Summit will be opening two brand new high schools in Washington State in Fall of 2015. Summit’s mission is to ensure that every student has the opportunity to not only attend, but succeed in, a four-year college or university. Summit’s flagship school, Summit Preparatory Charter High School, opened its doors in 2003 and quickly earned the reputation as one of the best public high schools in the nation, according to national rankings by Newsweek and U.S. News & World Report. Summit's track record of success includes 96 percent of Summit graduates accepted to at least one four-year college or university. Overwhelming community demand led to the opening of Summit’s second school, Everest Public High School, in the fall of 2009, as well as Summit Public Schools’ Rainier and Tahoma in San Jose in the fall of 2011. Over the next decade, Summit will grow to serve 6,000 students through 14 schools across Silicon Valley, forming Summit's transformative College Ready Corridor.

Summit Public Schools, a leading charter management organization serving diverse communities in the San Francisco Bay Area and Washington State, operates nine schools enrolling 2,500 students. Summit’s mission is to ensure that every student has the opportunity to not only attend, but succeed in, a four-year college or university. Its schools consistently rank among the best in California and the nation. To date, 99 percent of Summit students have been accepted to one or more four-year colleges, and its graduates are completing college at double the national average.

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