Community Engagement Manager

Summit Public Schools - San Jose, CA - Full time

The Community Engagement Manager’s primary responsibilities will include:

  • Generate awareness & engagement from prospective families and community organizations in local communities
    • Deeply understand communities and prospective families of Summit schools in the greater San Jose area
    • Lead on marketing and advertising initiatives to generate awareness in local communities (i.e., flyering, print ads, direct mail, Google Adwords, etc.)
    • Develop, update, and order recruitment collateral and swag
    • Outreach to high-potential community organizations, feeder schools, and community leaders, and potentially host tours on campus
    • Canvass at community events, retailers, community organizations to generate interest from prospective families
    • Manage programs to generate and promote referrals among families
    • Ensure websites and social media (i.e., Facebook, NextDoor) showcase recruitment events and information
    • Support collection and analysis of data from recruitment tactics to determine efficacy and optimizations
    • Support recruitment events with school leaders
    • Lead management and support training of student recruiter contractors, as needed
  • Support development of resources & trainings for recruitment
    • Support OM, OA, Parent, & Student Ambassador trainings on recruitment
    • Manage Parent Ambassador & Student Ambassador recruitment program
    • Develop and/or contribute to recruitment resources & toolkits (i.e., event experiences, templates, scripts, etc.) that codifies best practices and learnings
  • Communicate with prospective families
    • Contact and follow-up with prospective families throughout different stages in the recruitment & enrollment cycle
    • Send regular communications / newsletters to prospective families

Additional responsibilities may include:

  • Supporting recruitment (i.e., developing marketing materials, supporting marketing tactical execution, writing communications, analyzing data) of new families across Summit Public Schools
  • Supporting various state and local compliance initiatives

Required Skills & Experience:

  • A true passion for our organization's mission to equip all students with the skills necessary to succeed in college, career, in life
  • Experience working with families and demonstrating ability to understand and meet their needs
  • Experience developing resources and delivering trainings to improve knowledge and skills sets of an audience
  • Experience showing ability to manage multiple projects simultaneously, including managing independently
  • Experience showing ability to work collaboratively in cross-functional teams and across diverse stakeholders
  • Experience collecting data on tactics taken and analyzing data to determine next steps
  • Experience showing a proven track record of success demonstrating initiative and leadership
  • Excellent interpersonal, writing, communication and presentation skills
  • Outstanding organizational skills with extraordinary attention to detail
  • Ability to work in a fast-paced environment under tight deadlines
  • Demonstrated empathy and ability to apply understanding of an audience to deliver desired products and/or services
  • Demonstrated flexibility, tenacity, resourcefulness, humility, and a growth mindset
  • Proficiency in Microsoft Word, Excel, and Powerpoint
  • Ability to converse proficiently in Spanish and write professionally in Spanish

Preferred Skills & Experience:

  • Prior family engagement experience
  • Experience interacting with diverse families in school settings

This position is based in the San Jose Area and requires frequent travel throughout greater San Jose and Sunnyvale as well as periodic travel to other Summit schools across the Bay Area.

The Community Engagement Manager will report to the Senior Director of Community Engagement and the School Directors at the specific schools supported. 

Apply Now

Experience Level

1 or more years

Summit Public Schools

Summit Public Schools, a leading charter management organization serving diverse communities in the San Francisco Bay Area and Washington State, operates ten schools enrolling over 3,000 students. Summit’s mission is to ensure that every student has the opportunity to not only attend, but succeed in, a four-year college or university. Driven by our unwavering commitment to our core values, Summit works every day to ensure our students are receiving a world-class education. We seek phenomenal individuals with the talents needed to transform children's lives, as well as those who are interested in working on the cutting edge of education. If you're excited by the prospect of transformative growth for yourself, as well as the students, schools, and communities we serve, Summit may be the place for you!

  • 99% of Summit graduates have been accepted to one or more four-year colleges, and they are completing college at double the national average
  • Fast Company named Summit Public Schools a top 10 most innovative organization in education
  • Our two flagship schools, Summit Prep and Everest, are named among US News & World Report's Best High Schools of 2015, and also ranked among America's Most Challenging High Schools by the Washington Post.
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