Pilot Program Manager

Castle Point Learning Systems, LLC - Remote - Part time


Castle Point Learning Systems LLC (CPLS) is the developer of the Gradarius Calculus Learning Platform™, an online learning technology which provides a unique and engaging approach to improving Calculus fluency. We are seeking an experienced Pilot Program Manager to join our growing Business Development team. The Pilot Program Manager must be highly motivated to support our work with early adopters of our new Calculus Learning Platform; provide guidance and support to instructors and students; and gather feedback to make product and service enhancements. The candidate must have strong customer relationship or sales experience in academic markets and must have a good understanding of current learning technologies, specifically Math based learning technology and digital content solutions. This is a contract position with full time potential from a virtual office.

Duties and Responsibilities

* Active participation in the planning and execution of company Pilot Program plans.

* Manage all phases of the Pilot Program life cycle and coordinate with all groups at CPLS as needed to see Pilots through to successful completion.

* Record, analyze and share feedback from Pilot participants with product and service groups at CPLS.

* Active and consistent use of Customer Relationship Management (CRM) technology to manage and track Pilot Program activities.

* Participation in weekly scheduled Pilot Program meetings to review progress and compare results against objectives and to share information with Pilot Program Managers.

* Demonstrate professionalism and leadership among Pilot Program participants in academic environments.

* Familiarity with online conference systems and presentation software.

* Ability to travel in the US and Canada 30% of the time.

Experience, Education, Skills and Credentials

* Previous experience managing technology pilot programs or significant client management experience for academic clients.

* Exceptional Presentation Skills – experience with online presentations and technology.

* Customer Service/Client Relationship Skills – demonstrated experience working with customers before and after product sales.

* Knowledge and use of CRM Systems

* Knowledge of current Learning Technologies at the College Level.

* Knowledge of Calculus required

* College level Calculus teaching experience is a plus but not necessary.

* Knowledge of Academic Publishing and Learning technologies is a significant plus.

* Excellent writing and communications skills.

* Availability to utilize high quality online networks and communications technology (computer and phone).

Apply Now

Experience Level

1 to 2 years

Castle Point Learning Systems, LLC

Gradarius(TM) is the world’s first stepwise Calculus Learning Platform, providing an engaging online learning experience where students learn step-by-step problem solving methods, rather than multiple choice or fill in the blank routines. The company’s product launch is slated for the 2017-2018 academic year. Gradarius is known at conferences for attracting some of the largest crowds, leaving the participants enthusiastic for more. Cornell, CUNY, and Penn State are among the active beta sites. Gradarius is based on research partly funded by the National Science Foundation. Our founders received the prestigious Innovation Award from the New Jersey Inventor’s Hall of Fame.

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