1053 Senior Business Analyst, Workforce- Technology

San Francisco Unified School District - San Francisco, California - Full time

Report to the Director of Business Applications, be a part of the Department of Technology, and serve as a technical lead for the district’s new, integrated HR and Payroll system powered by SAP SuccessFactors and Workforce. You will contribute to the Department of Technology’s transformational work to deliver on the promises outlined in both Transform Learning. Transform Lives. as well as our long-term, city-wide north star, Vision 2025. We’re seeking a candidate with a strong technical background who can bridge functional and technical requirements for SAP/SuccessFactors and Workforce implementation to ensure the platforms meets the functional and user needs of SFUSD’s employee community.

  • Act as a technical lead for the functional integration of core modules of EMPowerSF, specifically Workforce Absence, Leaves, and Accommodations and Time & Attendance.
  • Help develop and manage the execution of robust test plans, including utilizing software testing tools to perform unit, system integration, and user acceptance testing and manage the execution of robust test plans
  • Liaise with functional divisions, including HR and Payroll, for functional enhancements, new functionality, and to provide ongoing support to functional teams and users
  • Provide targeted support to HR Leaves and Payroll to ensure leaves of absence are configured and managed accurately to result in accurate and timely pay
  • Configure SAP SuccessFactors and Workforce modules to meet district requirements, including design and documentation
  • Analyzes, monitors, and identifies defects with the online system functionality and works cross-functionally with functional and technical teams to test fixes and enhancements configured in the system.
  • Manage and monitor data uploads and data interfaces to ensure timely accessibility to data needed to run functional operations for SFUSD employees
  • Develop specifications and workflow changes/enhancements to the system and functional processes under the guidance of functional staff.
  • Develop reports and visualizations for functional teams to analyze employee needs
  • Identify opportunities for improvement or automation of current business practices and policies
  • Handle tickets in Zendesk, providing Tier 2/3 assistance and analysis for end users, managers, and power users
  • Draft and maintain system and application documentation, including configuration workbooks
  • Use data to improve processes and operations to continuously improve upon existing practices
  • Communicate technical concepts to a general audience and other non-technical team members
  • Provide ongoing support for EMPowerSF HR and Payroll documentation as needed

Desired Qualifications

  • A team focus with a coachable and approachable workstyle
  • Strong analytical, critical thinking, and problem solving skills
  • Experience with support SAP SuccessFactors and/or Workforce platforms and/or SuccessFactors or Workforce certifications
  • Proficiency with Crystal Reports
  • Strong oral and written communication skills with the ability to translate technical requirements into user-friendly, accessible language
  • Experience in implementing new systems and tools and/or systems consolidation
  • The ability to build strong working relationships and support a positive work environment
  • Experience in data visualization (ie: Tableau)
  • An organized, efficient, on-time, cost-conscious perspective that seeks to continuously improve
  • Knowledge of San Francisco’s public schools/urban public schools and a passionate belief in SFUSD’s commitment to instructional leadership as a lever toward delivering on the SFUSD Graduate Profile

Minimum Qualifications

Education: An associate degree in computer science or a closely related field from an accredited college or university OR its equivalent in terms of total course credits/units [i.e., at least sixty (60) semester or ninety (90) quarter credits/units with a minimum of twenty (20) semester or thirty (30) quarter credits/units in computer science or a closely-related field].

Experience: Three (3) years in the information systems field, including system analysis, business process design, development and implementation of business application solutions or IT project management. License and Certification: Substitution: Additional experience as described above may be substituted for the required degree on a year-for-year basis (up to a maximum of two (2) years). One (1) year is equivalent to thirty (30) semester units / forty-five (45) quarter units with a minimum of 10 semester / 15 quarter units in computer science or a closely related field.

What We Offer

SFUSD offers a competitive salary of $100,558.01 - $122,200.00commensurate with experience in a similar position. We offer a comprehensive benefits plan including dental and vision plans, a defined benefit pension plan, disability, life insurance, flexible spending account options and vacation time. We also offer an inclusive and equity-centered environment where we encourage staff to bring their whole selves to work.

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Experience Level

Mid Level

San Francisco Unified School District

The San Francisco Unified School District (SFUSD) is the seventh largest school district in California, serving more than 54,000 students who speak more than 44 documented languages across 136 schools in the city of San Francisco every year
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