0992 Senior Manager, System Projects

San Francisco Unified School District - San Francisco, California - Full time

Who We Are

The San Francisco Unified School District (SFUSD) is the seventh-largest school district in California, serving more than 54,000 students who speak more than 44 documented languages across 136 schools in the city of San Francisco every year. We aim for every student who attends SFUSD schools to discover his or her spark, along with a strong sense of self and purpose, and that all students graduate from high school ready for college and career, and equipped with the skills, capacities and dispositions outlined in SFUSD’s Graduate Profile. Every day in our quest to achieve this mission we provide each and every student the quality instruction and equitable support required to thrive in the 21st century.

What It Means to Work Here

The SFUSD community is unified by our Core Values:

  • Student-centered: We put students’ needs first
  • Fearless: We persist through challenges
  • United: We celebrate and build on each other’s strengths
  • Social Justice: We stand with those most vulnerable in our community
  • Diversity-driven: We respect and seek to understand each person

We are also inspired by Vision 2025, which captures our aspirations and vision for the future of public education in San Francisco. Alongside the District’s strategic plan, Transform Learning. Transform Lives. SFUSD is reimagining how public education will change over the next decade to meet the dynamic future of San Francisco. As a CORE district, SFUSD is also a leader in critical systems change for more comprehensive school accountability and innovations that help strengthen the instructional core, which is the foundation of our strategic plan and Vision 2025.

Who We Want

We want talented people from diverse backgrounds and experiences, who are committed to and will champion our Core Values, are inspired by our mission steeped in equity, and who are motivated to unleash our children’s potential. We want people who are strong collaborators, skilled communicators, problem solvers and who are comfortable in a community of continuous learning.

As the Sr. Manager of Technology Infrastructure Projects you will report to a senior leader within the Technology and Innovation team and manage a portfolio of technology projects. The diverse project portfolio will be in service of SFUSD’s digital transformation and may include network and cloud infrastructure, device/hardware/classroom technology deployment, 1:1 student access, VoIP, and cyber security projects. The strongest candidates will be able to adapt their project management and implementation skills to a range of projects, have both a solid technical foundation to successfully implement technology-enabled projects in K12 education, and the ability to bridge technical and non-technical requirements to ensure a user-centered approach to design and implementation. Critical in this role is the ability to work with all divisions in the Department of Technology (DoT), and non-technical stakeholders and business owners across the District, to help ensure that we deliver transformational work that supports our teaching and learning goals in Transform Learning. Transform Lives. as well as our long-term, city-wide North Star, Vision 2025.

Demonstrate a Leadership Mindset

  • Strategically execute projects in our Digital District portfolio across the district and broader community during the planning and implementation phases for a variety of systems. Example projects from the portfolio include:
    • Medium to large scale product and hardware acquisition and deployment projects
    • Medium to large scale technology infrastructure and network projects
    • Medium to large scale technology system integration projects
  • Successful experience preparing and monitoring project budgets, contracts, RFPs, and resource/staffing allocations, including controlling project costs, and occasionally obtaining additional resources.
  • Develop and implement strategic communications and change management plans with the ability to garner buy-in and support across the organization to implement effectively.
  • Facilitate and/or manage the development and approval of technical and functional requirements that balance resource constraints and user-centered design.
  • Develop training plans for project staff during development and for all users at implementation
  • Ability to situate projects within the broader SFUSD and DoT contexts, according to competing demands, needs, and priorities within project plans, timelines, and resource allocations.
  • Manage go-live deployment of the new system(s)/tool(s)/platform(s) and facilitate projects from implementation, to transition, to operations, and through every stage of the project.

Who We Want - Continued

Manage to Results

  • Develop comprehensive and detailed project plans and monitor assigned project plans to ensure goals are clear, measurable, and connected to the DoT/PMO vision.
  • Facilitate or monitor the cross-functional project committees to share and evaluate ongoing progress, and hold business owners accountable for meeting these goals.
  • Managing the projects to successfully design and build systems that interface with other technology systems within our district.
  • Anticipate project bottlenecks, provide escalation management, anticipate and make tradeoffs, and help balance the business needs versus technical constraints.
  • Work within and consistently meet tight deadlines.
  • Prioritize and problem solve tasks in line with current district priorities.

Manage Teams

  • Ability to interface with many technical aspects of the technology infrastructure when working with department team members.
  • Coordinate the work of multi-disciplinary staff and team members which may cross more than one department, technical, and functional areas with and without direct supervision.
  • Manage the performance and accountability of project staff, including contractors and employees;
  • Identify and eliminate blockers and obstacles to progress and deliver on cross-functional projects.

Manage Relationships

  • Ensure stakeholders from the Board, to C-level staff to school leadership are appropriately and regularly kept informed of project progress.
  • Collaborate and communicate fluently and effectively with diverse stakeholders, including district administrators, Chief-level leaders, business owners, and technical teams including developers, engineers, database administrators, architects, and engineers.
  • Demonstrate the ability to facilitate various stakeholder meetings.
  • Interface with partner vendors and consultants, associated with projects to help them understand the SFUSD culture, processes and procedures, and nomenclature.
  • Manage relationships with software vendors and integration partners
  • Translate technical innovation and software/hardware complexity into ‘accessible’ language for a wide audience.
  • Drive effective teamwork, communication, collaboration, and commitment across multiple disparate groups with competing priorities.
  • Communicate with internal and external teams, stakeholders and partners on a regular basis. Ensure all parties have accurate and current information.

Desired Qualifications

  • Certification in project management, agile product management, or process improvement methodology is preferred.
  • Six years relevant experience, including significant project/portfolio management in a complex environment
  • Experience directly leading technology infrastructure, including network, securities, and server systems
  • Experience directly leading device deployments, particularly 1:1 technology deployments to students
  • Experience in a large, urban school district or other educational or government setting is preferred;

Minimum Qualifications

  • A Bachelor's Degree in Computer Science, Information Technology or other related field and two years of experience implementing and managing integrated information systems projects, and
  • Three years of experience implementing and managing technology and tech-enabled technology projects

Substitution: Education requirement may be substituted for additional professional-level experience on a year-for-year basis.

What We Offer

SFUSD offers a competitive salary of $106,675.19 - $148,083.52 commensurate with experience in a similar position. We offer a comprehensive benefits plan including dental and vision plans, a defined benefit pension plan, disability, life insurance, flexible spending account options and vacation time. We also offer an inclusive and equity-centered environment where we encourage staff to bring their whole selves to work.

How to Apply

  • Visit www.careers.sfusd.edu and create a new account to begin your application.
  • If you have previously applied to a job on JobAps, you will be prompted to “select an application to copy;” please select any previous application: you will have the opportunity to update the application and your resume; if you have not previously applied you will be prompted to create a new account
  • You will be prompted to electronically attach a letter of interest, resume, list of professional references and any applicable credentials or licenses
  • Our Human Resources team will then review your entire application to determine your eligibility status and contact you directly should you move forward in the process

Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/how-verify-education-requirements.

Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification from this and future job opportunities with the San Francisco Unified School District.

Non-Discrimination Policy

San Francisco Unified School District programs, activities, and practices shall be free from unlawful discrimination, harassment, intimidation, and bullying based on actual or perceived race, color, ancestry, national origin, ethnic group identification, age, religion, marital or parental status, physical or mental disability, sex, sexual orientation, gender, gender identity, or gender expression; or on the basis of a person’s association with a person or group with one or more of these actual or perceived characteristics. This policy extends to San Francisco County Office of Education, including community school programs and activities.

For more information about the District's non-discrimination policy, please review Board Policy 4030.

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K12 School Operations

Experience Level

Mid Level

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